Costume Hire Policy

Normal costume hire period is overnight or for a weekend i.e. Friday through to Monday. 

Extended hire rates vary dependent on the costume and subject to its availability and demand. 

All hire prices are G.S.T inclusive and are subject to change at any time.  EFTPOS and credit card facilities are available. 

All costumes carry a refundable security deposit as per the general hire conditions (see below).  The average security deposit is $50.00 per costume/item and can be paid for in cash, EFTPOS or by credit card.  

The hire fee and security deposit must be paid for in full upon collection of costumes. 

A minimum deposit of $20.00 is required for each costume booked and held for collection at a later date.  This deposit is then deducted from the total hire price upon collection of the costume.

Cancellation or exchanging of booked costumes will incur a $20.00 cancellation fee, which will be deducted from the holding deposit.

Security deposit will be refunded by Direct Deposit to the Customers supplied Bank Account Details within 72 hours of return of the costume. This allows for time to ensure stains, dirt, damage to costumes can be rectified or deducted from Security Deposit as per General Hire Conditions below.

Some costumes will require Dry Cleaning which HOPE COSTUMES & THRIFT STORE will arrange this will be in addition to the Hire Price and can be deducted from the Security Deposit.

Identification with your current address, such as your driver’s licence, will be required upon pick-up of costume/s.

General Hire Conditions

HOPE COSTUMES & THRIFT STORE launders all costumes upon their return. 

Any stain damage caused to the costume, which requires special attention will have a cleaning charge applied.

Damages to costumes and accessories and/or loss of same must be paid for by the hirer.  This cost can be more than the security deposit held by HOPE COSTUMES & THRIFT STORE.  The hirer shall be fully responsible for restoration or replacement of any damaged items. 

The use of spray-on glitter on all accessories and costumes is strictly prohibited.

Costumes are due back on the due date and any costume brought back late will be subject to a late fee of $20.00 per day.  If circumstances beyond your control transpire, please call us as soon as possible.  Any costume not returned by the due date may be considered stolen and the matter will be passed on to the police for prosecution.

The hirer totally indemnifies the owners in respect to any loss or injury arising from any accident that may be caused by the items during the term of hire.

No refunds will be given on costumes once they have been collected for hire and left the premises.